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Cookie Policy

Note: Not all the below cookies may be used during your session.

Acuity Scheduling

Name Purpose, type, and duration
_acloggedin ·         Supports login by Scheduling client if the client has an account.

·         Cookie

·         January 1, 2025

_client_acloggedin ·         Supports login by Scheduling client if the client has an account.

·         Cookie

·         January 1, 2025

algoliasearch-client-js ·         Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.

·         localstorage

·         Persistent

AWSALB, AWSALBCORS ·         Improves performance in Scheduling by using one server for the duration of the session.

·         Cookie

·         1 week

CART ·         Shows when a visitor adds a product to their cart

·         Cookie

·         2 weeks

CHECKOUT_WEBSITE ·         Identifies the correct site for checkout when Checkout on Your Domain is disabled.

·         Cookie

·         Session

Commerce-checkout-state ·         Stores state of checkout while the visitor is completing their order in PayPal

·         sessionstorage

·         Session

Crumb ·         Prevents cross-site request forgery (CSRF).

·         Cookie

·         Session

hasCart ·         Tells Squarespace that the visitor has a cart

·         Cookie

·         2 weeks

Locked ·         Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

·         Cookie

·         Session

PHPSESSID ·         Securely authenticates a visitor during their checkout in Scheduling.

·         Cookie

·         1 month

RecentRedirect ·         Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

·         Cookie

·         30 minutes

remember_client ·         Remembers Scheduling client’s login details if they have an account.

·         Cookie

·         365 days

siteUserCrumb ·         Prevents cross-site request forgery (CSRF) for logged in site users.

·         Cookie

·         3 years

SiteUserInfo ·         Identifies a visitor who logs into a customer account

·         Cookie

·         3 years

SiteUserSecureAuthToken ·         Authenticates a visitor who logs into a customer account

·         Cookie

·         3 years

squarespace-announcement-bar ·         Prevents the announcement bar from displaying if a visitor dismisses it

·         localstorage

·         Persistent

squarespace-likes ·         Shows when you’ve already “liked” a blog post.

·         localstorage

·         Persistent

squarespace-popup-overlay ·         Prevents the promotional pop-up from displaying if a visitor dismisses it

·         localstorage

·         Persistent

ss_sd ·         Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

·         Cookie

·         Session

Test ·         Investigates if the browser supports cookies and prevents errors.

·         Cookie

·         Session

TZ ·         Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.

·         localstorage

·         Persistent

Analytics and Performance Cookies

Cookie Name Duration Purpose
ss_cid 2 years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cookieAllowed 30 days Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies
ss_cpvisit 2 years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr 2 years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site

Shopify

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
Cart Used in connection with shopping cart.
cart_currency Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
cart_ver Used in connection with shopping cart.
checkout Used in connection with checkout.
checkout_token Used in connection with checkout.
cookietest Used in connection with navigation through a storefront.
master_device_id Used in connection with merchant login.
previous_checkout_token Used in connection with checkout.
previous_step Used in connection with checkout.
remember_me Used in connection with checkout.
Secret Used in connection with checkout.
Secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_country Used in connection with checkout.
_shopify_m Used for managing customer privacy settings.
_shopify_tm Used for managing customer privacy settings.
_shopify_tw Used for managing customer privacy settings.
_storefront_u Used to facilitate updating customer account information.
_tracking_consent Tracking preferences.
tracked_start_checkout Used in connection with checkout.

Reporting and Analytics

Name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_d Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

Tawk – Instant Chat

The following cookies may be used for the tawk instant chat service

__tawkuuid Tawk.to cookie, that remembers you so that we can link chat conversations together to provide a better service. 180 days

 

TawkConnectionTime Cookies associates with Tawk.to online chat system. when session is finished

 

Tawk_5a7325ec4b401e45400c96e1 Cookies associates with Tawk.to online chat system. 180 days

 

ss Tawk.to cookie when session is finished
tawkUUID Tawk.to cookie 180 days

Google Analytics

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
AMP_TOKEN 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_<property-id> 9

ADD THIS

The following cookies may be used for the Add This service.

Name Purpose, type, and duration
loc Stores the visitors geolocation to record location of sharer
__atuvs cookie is associated with the AddThis social sharing widget

Uvc Tracks how often a user interacts with AddThis

__atuvc – stores an updated page count

Xtc cookie is associated with the AddThis social sharing widget

__atrfs cookie is associated with the AddThis social sharing widget

Hotjar

Cookies set by the Hotjar script

Name & Duration Description
_hjClosedSurveyInvites

Duration : 365 days

Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.
_hjDonePolls

Duration : 365 days

Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.
_hjMinimizedPolls

Duration : 365 days

Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.
_hjShownFeedbackMessage

Duration : 365 days

Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.
_hjid

Duration : 365 days

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjRecordingLastActivity

Duration : Session

This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).
_hjTLDTest

Duration : Session

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
_hjUserAttributesHash

Duration : Session

User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.
_hjCachedUserAttributes

Duration : Session

This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.
_hjLocalStorageTest

Duration : Under 100ms

This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.
_hjIncludedInPageviewSample

Duration : 30 minutes

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.
_hjIncludedInSessionSample

Duration : 30 minutes

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.
_hjAbsoluteSessionInProgress

Duration : 30 Minutes

This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen

Duration : Session

This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.
hjViewportId

Duration : Session

This stores information about the user viewport such as size and dimensions.
_hjRecordingEnabled

Duration : Session

This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.